Support

First steps 4

• Personalize your Idiligo account
• Test your webcam
• Start the online meeting and select a script
• Invite participant

Technical information 9

• Do I or my participants need to download software in order to use Idiligo?
• Does my participant need an Idiligo account in order to join an Idiligo online meeting?
• Can I use Idiligo on my mobile device?
• Can I use Idiligo on my iPad, iPhone or Android device?
• Can I customize the Idiligo interface (e.g. logo,…)?

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Idiligo plans 5

• How does Idiligo Free work?
• What does an Idiligo account cost?
• What kind of payments do you accept?
• How are the Idiligo Free, Net, Business and Plus plan different from each other?
• How can I change plans?

Preparing an Idiligo online meeting 2

• Can I customize the invitation for an Idiligo online meeting?
• How do I schedule an Idiligo online meeting?

During an Idiligo online meeting 12

• How many participants can I invite to an Idiligo online meeting?
• Do I need a webcam for an Idiligo online meeting?
• How can my participant join an Idiligo online meeting?
• Does my participant need an Idiligo account in order to join the online meeting?
• Can I see and hear my participant during an Idiligo online meeting?

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After an Idiligo online meeting 3

• Are all documents, completed forms and notes being saved after the online meeting is finished?
• Can I see at what time the online meeting started and ended?
• For how long does Idiligo save the information gathered in an online meeting?

Present document 1

• What kind of documents can I present?

Upload document 3

• What kind of documents can be uploaded?
• How do I upload documents or presentations during an online meeting?
• Can my participant also upload documents?

Sign document 3

• Do I need to prepare documents I want to get signed before the online meeting starts?
• How does signing a document work?
• Are signatures carried out during an Idiligo online session legally binding?

About scripts 3

• What are scripts and why do I need them?
• What kind of scripts are there?
• Do scripts cost anything?

Public Scripts 5

• What are Public Scripts?
• What kind of Idiligo plan do I need for Public Scripts?
• Do I have access to all Public Scripts?
• How do I add Public Scripts to my Idiligo account?
• Do Public Scripts cost anything?

Public Script Tutorials 4

• Upload & Sign
• Meeting Notes
• Sales Pitch B2B
• Upload & Present

Network Scripts 3

• What are Network Scripts?
• What kind of plan do I need for Network Scripts?
• Do Network Scripts cost anything?

Your own Scripts 20

• Introduction - What does 'Your own Script' mean?
• Phase 1: Concept (the storyline)
• Phase 2: Implementation (in Idiligo)
• Code snippet - An overview
• Code snippet - Present documents

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My details 3

• How do I upload my logo?
• How do I upload my photo?
• How do I change my email address?

My Idiligo subscription 5

• How do I create an Idiligo account?
• How do I unsubscribe?
• Who do I contact, if I have a question regarding my invoice?
• How can I change plans?
• How do I add scripts to my account?

Manage users 2

• How do I create, edit and delete a user?
• Can I give restricted access to certain users?

Advanced Settings 1

• Change the color of the Idiligo interface

Integrations 2

• Place a 'Join Meeting' button on your website
• API