Upgrade & downgrade account
To upgrade or downgrade your account please go to your general account settings and choose the desired license from the dropdown menu:
Unsubscribe and right to be forgotten
In case you don't want to continue our service, you can downgrade to a Free account. We will not invoice you anymore.
To remove your account and data entirely from our system, send an email to:
Invoice address
Go to your name in the upper right corner and select 'Account Settings'. Here you can change your invoicing address information. Click on 'save' to save your information.
Contact information
Go to your name in the upper right corner and select 'Account Settings'. Here you can change your contact information such as email, first name, and last name. Click on 'save' to save the information.
Payment
You can pay using bank transfer, SEPA direct debit, or credit card. For SEPA B2B direct debits (Europe only), please fill in and sign the attached form and send it to us by email to:
